Privacy Policy

This Privacy Policy (“Privacy Policy”) explains the privacy practices of Track That LLC (the “Company” or “we,” “us” or “our”), to help you (the “Subscriber” or “you,” “your” or “yours”) understand how we collect, use, and share personal information with respect to personal information provided to us through our Website and/or Software.

The Software is an online platform that allows Subscriber to input and manipulate data for the purpose of tracking information concerning items of personal property, including pets, equipment and other similar assets.

We care about your privacy and are committed to openness and transparency in our privacy practices and policies. We use your Personal Information (as defined below) only as described in this Privacy Policy. This Privacy Policy does not apply to the privacy practices and policies of third parties, and we are not responsible for the privacy practices and policies of such third parties.

1. Agreement. This Privacy Policy is incorporated into the Access Agreement and Terms of Service (the “Agreement”). By accepting the Agreement and/or, if applicable, by acknowledging this Privacy Policy, you confirm that you have read this Privacy Policy and that you understand it. If you do not agree to have us process your Personal Information as described in this Privacy Policy, you are not authorized to use the Software and must delete your Account, if you have one.

2. Definitions. Capitalized terms used in this document will have the meanings assigned to them below or, if a term is not defined below, it will have the meaning assigned to it in the Agreement.

3. Information We Collect. We collect both “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your name, your email address, your phone number, and other contact information, which you submit to us through the registration process at the Website.

3.1. Information collected via Technology. In an effort to improve the quality of the Services, we track information provided to us by your browser or by our software application when you view or use the Services, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Services, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our Services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

3.2. Information you provide us by registering for a Subscriber Account. In addition to the information provided automatically by your browser when you visit our Website, you will need to create an Account to become a Subscriber. When you create an Account you will need to enter your email address, and create a username and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

3.3. Credit Card Information. The Company directs Subscribers who seek to pay via credit card to the Company’s third-party payment processor, Stripe. Use and retention of information provided by Subscribers to Stripe is governed by Stripe’s terms and conditions.

3.4. Children’s Privacy. The Website and Software are not directed to anyone under the age of 13. We do not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up as a Subscriber. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at [email protected].

4. How We Use and Share Information

4.1. Personal Information. Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to a user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

We process personal information for the purpose of providing the Software to you and to administer our business. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with third parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

4.2. Non-Personal Information. In general, we use Non-Personal Information to help us improve the Services and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

5. How We Protect Information. We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password. You are required to take steps to keep your personal information safe by not disclosing your password and other login credentials to any other party and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including HTTPS, encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. You acknowledge that you understand and agree to assume these risks.

6. Your Rights Regarding The Use Of Your Personal Information. You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the [list location of opt-out page, i.e. “Settings” section] of the Website. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out as described above, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

7. Links To Other Websites. We may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Website and the Services. Therefore, this Privacy Policy does not apply to your use of a third party website or services accessed by selecting a link on our Website or via our Services. To the extent that you access or use the Services through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our subscribers to read the privacy statements of other websites before proceeding to use them.

8. Transfers in the Event of a Merger. In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You consent to such transfers and acknowledge that a) they are permitted by this Privacy Policy and b) any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.

9. Changes to Our Privacy Policy. The Company reserves the right to change its information practices and this Privacy Policy at any time. Changes to our data handling practices will be posted on the Website. We will notify you of changes to this Privacy Policy by sending a notice to the primary email address specified in your Account. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Website for updates. The most current version of this Privacy Policy will always be available at the following URL: .

10. Contact Us. If you have any questions regarding this Privacy Policy or our privacy practices relating to the Website or Software, please contact us by sending an email to [email protected].